DownstairsDownstairs
SV/
Made bed in morning light
Home Service

It starts with a bed you never have to make.

Home Service is our full care of a home: cleaning, bed service, laundry, shirts, seasonal work and light garden upkeep. You choose the scope. We carry the responsibility for making it hang together.

See the three levels →
The question worth asking

What do you actually want to spend your time on?

Bed service

The hotel feeling, at home.

Beds made with linen we have washed and pressed in our own laundry. It is the detail our clients mention first, and the one that is hardest to arrange yourself – because it requires a laundry, not just a cleaner.

Our roots are in hotels. That is where this part of the offer comes from.

Fresh bed linen
What is included

One arrangement, one invoice.

You choose which parts. Everything below is delivered by our own teams, from our own store and laundry.

Cleaning

Recurring cleaning by a fixed team of two, on the interval you choose.

Bed service

Beds made with linen washed and pressed in our own laundry.

Laundry & shirts

Household laundry, hand-pressed shirts and dry cleaning, collected and returned.

Tailoring

Hemming, repairs and alterations by our own tailors.

Shoe care

Heels, soles and leather care through our master shoemaker.

Seasonal work

Windows, carpets and light garden upkeep, planned across the year.

Elena's advice

Elena has been with us for six years and finds what others walk past. She is there when she has said she will be. Asked to name one quality herself, she says order. Customers praise her for the same thing.

One of the comments I hear most is how much people appreciate our bed service with washed and pressed sheets. The difference between pressed and line-dried is bigger than you would think. If that matters to you, my tip is to ask about our hotel linen. The textiles keep that feeling wash after wash.

ElenaCleaning

Three levels of relationship

We start with what fits your everyday.

Most begin with Home Cleaning and let the relationship grow when the right moment comes along. You can change level whenever you want.

Home CleaningThe basics Most popular
Home ServiceMore taken off you		 HousekeepingEverything, planned
Recurring home cleaning✓✓✓
Fixed team of two✓✓✓
Call-out in our own service vehicle✓✓✓
Our own equipment & materials✓✓✓
Fixed times✓✓✓
Mobile app: book, change, order extras✓✓✓
Beds made✓✓✓
Weekday of your choosing–✓✓
Linen washed & pressed *–✓✓
Recycling & waste sortingOptional✓✓
Shirt service–Optional✓
Household laundry–Optional✓
Personal contact––✓
Annual plan––✓
Priority response––✓
Dry cleaning–OptionalOptional
Tailoring–OptionalOptional
Discount on other services10 %15 %20 %

* Linen leasing (optional): our hotel linen. You need no bed linen of your own, we provide hotel-quality linen and handle the washing, pressing and changing for as long as you have the service.

No lock-in. You can upgrade, adjust or pause at any time. The price is set after the home visit so that it matches your home, and you get a concrete proposal with a price indication the same day or the day after. We do not lead with hourly rates. The RUT deduction is taken straight off the invoice where it applies.

What makes us different
Subcontractors never work in your home.

Our own laundry, our own tailoring workshop, our own teams. 23 years in western Gothenburg, 250+ households, 12 teams with permanent staff and their own service vehicles.

Limited number of new clients per area

Get an arrangement built around your home.

We always start with a home visit – not to sell, but to understand how you want your home to work. You get a concrete arrangement and a price indication the same day or the day after.

We reply by 5 pm the next working day. Your details are handled confidentially under our privacy policy. No newsletters, no sales calls you did not ask for.

Thank you, we have received your request. We will be in touch by 5 pm the next working day.
Frequently asked

What people ask us.

What does it cost?
What Home Service costs depends on the size of your home, how often we come and which services you want. You get a concrete arrangement with a price after a free home visit, the same day or the day after.
What is RUT, and which services qualify?
RUT is the Swedish tax deduction for household services. It covers 50% of the labour cost, up to an annual limit per person. Home cleaning, move-out cleaning, window cleaning, eco laundry and clothing repairs qualify. We deduct it directly on the invoice, so you pay the reduced amount and never have to file anything yourself.
Do we need to be home?
No, you do not need to be home when we come. Most of our clients are not home while we work. We usually hold keys and alarm codes, stored securely and labelled so they cannot be traced to an address by anyone else. This applies to cleaning, window cleaning and our other work in the home.
What if we are not satisfied?
If you are not satisfied, you tell us, and we come back within 24 hours and redo what was not right. Our aim is never to end up there, but if it happens we take responsibility.
Do you use subcontractors?
Subcontractors never work in your home — it is always our own employees. We run our own laundry and our own tailoring workshop. For shoe repairs we work with a master shoemaker, and particularly delicate carpets are cleaned by our specialist partner. In those cases we set the quality requirements, carry the responsibility towards you, and you receive one invoice from us.
Do you use environmentally friendly products?
Yes, we use documented cleaning products chosen for low environmental impact and safety around children, pets and people with allergies. We also adapt to your preferences.
Which areas do you work in?
We work in Askim, Hovås, Billdal, Kullavik and Särö, and further in northern Kungsbacka, on Näset, in Långedrag and in central Gothenburg. Our store is in Nya Hovås. We also take assignments in the rest of Gothenburg and in Mölndal. Not sure whether you are within the area? Get in touch and we will give you a straight answer.
Is it the same people every time?
Yes, you get the same two people every time. For recurring cleaning that team gets to know your home, and if someone is away you are told who is coming instead. We do not send randomly assigned staff.
What is the difference between Home Cleaning, Home Service and Housekeeping?
Home Cleaning is the cleaning on its own. Home Service combines cleaning with bed service, laundry, tailoring and seasonal work into one ongoing relationship. Housekeeping takes over the whole. Many start with Home Cleaning and grow into Home Service when they want to hand over more. Read about the levels.
How does laundry and bed service work?
We have our own laundry and handle household laundry, dry cleaning, shirt service and pressing. Laundry is collected during the cleaning visit or picked up separately, and comes back finished.
What is the notice period?
There are no lock-in periods. You can cancel or pause at any time with one month’s notice.
How quickly can you start?
How quickly we can start depends on the arrangement. Home Cleaning normally starts within two weeks. For larger arrangements the home visit happens within five working days, and we start delivering one to three weeks after that, depending on what you prefer.
What happens at a home visit?
We come to your home, walk through it with you and listen to how your everyday life works. You get a price indication the same day or the day after. The visit is free and comes with no obligation.

All frequently asked questions →