Book a home visit.

What Home Service and Housekeeping cost depends on the size of your home, how often we come and which services you want. You get a concrete arrangement with a price after a free home visit. If you book home cleaning, you get the price and time confirmed by 5 pm the next working day. Prices for individual services such as dry cleaning and tailoring are in the price list.

RUT is the Swedish tax deduction for household services. It covers 50% of the labour cost, up to an annual limit per person. Home cleaning, move-out cleaning, window cleaning, eco laundry and clothing repairs qualify. We deduct it directly on the invoice, so you pay the reduced amount and never have to file anything yourself.

No, you do not need to be home when we come. Most of our clients are not home while we work. We usually hold keys and alarm codes, stored securely and labelled so they cannot be traced to an address by anyone else. This applies to cleaning, window cleaning and our other work in the home.

If you are not satisfied, you tell us, and we come back within 24 hours and redo what was not right. Our aim is never to end up there, but if it happens we take responsibility.

Subcontractors never work in your home — it is always our own employees. We run our own laundry and our own tailoring workshop. For shoe repairs we work with a master shoemaker, and particularly delicate carpets are cleaned by our specialist partner. In those cases we set the quality requirements, carry the responsibility towards you, and you receive one invoice from us.

Yes, we use documented cleaning products chosen for low environmental impact and safety around children, pets and people with allergies. We also adapt to your preferences.

We work in Askim, Hovås, Billdal, Kullavik and Särö, and further in northern Kungsbacka, on Näset, in Långedrag and in central Gothenburg. Our store is in Nya Hovås. We also take assignments in the rest of Gothenburg and in Mölndal. Not sure whether you are within the area? Get in touch and we will give you a straight answer.

Three ways, and you get everything back the same way: at our store on Krogabäcksvägen 12 in Nya Hovås, through your home service visit, or at one of our pick-up/drop-off points at more than 70 workplaces around Gothenburg. Bulky items such as large carpets are best brought to the store.

The store is open weekdays 07:00–18:00 and Saturdays 10:00–15:00, closed Sundays. It is at Krogabäcksvägen 12 in Nya Hovås, next to the ICA supermarket.

We come to your home, walk through it with you and listen to how your everyday life works. You get a price indication the same day or the day after. The visit is free and comes with no obligation.

For companies, we solve what has to work: table linen delivered by a set time, office cleaning, and pick-up/drop-off points for employees’ laundry and dry cleaning. Read more about our business services or email info@downstairs.se.

A pick-up/drop-off point at your workplace is often possible. We are present at more than 70 workplaces around Gothenburg, usually near reception, with a location code and QR code for ordering through our app. Get in touch and we will explain how it works.